Before you cancel
We exist to support small law firms like yours but also understand that your firm's circumstances may change.
Before you decide to cancel your LawTap subscription, we strongly encourage you to contact us so that we can understand your firm's circumstances, review your firm's LawTap use and make sure that you're getting the maximum benefit from your LawTap subscription. Given our commitment to innovation and the regular addition of new features and integrations (at no additional cost), we find that these reviews almost always create an "aha!" moment where the firm sees real value and benefit in LawTap well above LawTap's subscription cost.
If your decision to cancel is driven by your firm experiencing temporary cash flow issues or other financial hardship, we also strongly encourage you to contact us at your earliest opportunity so that we can best support your firm.
If we're unable to persuade you to contact us before giving notice to cancel your subscription, we remain ready to support your firm in the future if you wish to, among other things, re-activate online appointment booking for your clients.
For subscriptions purchased directly from LawTap
LawTap subscriptions auto-renew either monthly (for Pay Monthly subscriptions) or yearly (for Pay Yearly subscriptions) until your subscription is cancelled. There is a 45 day notice period required for cancellation.
Fees already paid will not be refunded, except where required by law.
For subscriptions purchased from LEAP Legal Software
Please contact your LEAP Client Success/Account Manager at first instance.